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Items where Author is "Fatahillah, Saiful Amar"
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Thesis
Fatahillah, Saiful Amar (2006) Variabel kualitas pelayanan yang mempengaruhi kepuasan konsumen pada PT. Hero Swalayan Cabang Sarinah Plaza Malang. Undergraduate thesis, Fakultas Ekonomi dan Bisnis Universitas Merdeka Malang.